Department of Water and Power (DWP) Customer Assistance
5 February 2025
Department of Water and Power (DWP) Customer Assistance
LADWP encourages any customer whose home or business has been damaged or destroyed as a result of the fires to call 1-800-DIAL-DWP (1-800-342-5397). Customer service representatives can assist with stopping billing, pausing automatic bill pay and assist with other account matters.
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Altadena Community
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730 E. Altadena Drive
Altadena, CA 91001
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